Preparing a Successful eCommerce Company for Scale

Spot & Tango is a pet health and wellness brand focused on making fresh, nutritious, healthy and sustainable dog food accessible to all. Through a questionnaire, the company customizes meal plans based on a dog’s age, weight, breed, and lifestyle.

The Problem

Spot & Tango needed help scaling to tens of thousands of users.

Spot and Tango came to us with an already existing technology, but was looking for a software partner to help them scale to tens of thousands of users.

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The Project

Build an E-commerce workflow that scales.

Spot and Tango is a fast growing company, and they needed a technology infrastructure that could scale with them. They approached us to work with them on a variety of initiatives: SEO, e-commerce, customer portal, and overall technical architecture support.

The Impact

 
  • Increased revenue

  • Decreased customer service issues

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“ThinkNimble’s incredible tech talent helped us scale our business by 10x in a year. But they are so much more than outsourced engineers; they have been a key strategic partner and resource as we navigate new product launches, work to improve the online customer experience, and chart a path for another 10x of growth (and beyond). On top of it all, they are compassionate and caring people, who feel like a part of our team.”

— Dylan Munro, COO of Spot and Tango

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